Privacy Policy for LUXE Auto Spa Detailing
Effective Date: May 11, 2026
At LUXE Auto Spa Detailing (“LUXE Auto Spa Detailing,” “we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and share your information when you visit our website, contact us, book services, or interact with us through SMS, email, social media, or other communication channels.
By using our website or services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Name
- Phone number
- Email address
- Vehicle information
- Billing or payment information
- Service address or appointment location
- Any information you voluntarily provide through forms, SMS, email, or phone calls
Website & Technical Information
- IP address
- Browser type
- Device information
- Pages visited
- Cookies and website analytics data
2. How We Use Your Information
We use your information to:
- Schedule and manage appointments
- Provide detailing services
- Send appointment confirmations and reminders
- Send SMS and email communications
- Respond to inquiries and customer support requests
- Improve our services and customer experience
- Send promotional offers, discounts, and updates (if opted in)
- Process payments and invoices
- Maintain customer records
3. SMS & Marketing Communications
By providing your phone number, you consent to receive SMS text messages from LUXE Auto Spa Detailing related to:
- Appointment confirmations
- Appointment reminders
- Service updates
- Promotional offers
- Marketing campaigns
Message and data rates may apply depending on your mobile carrier.
You may opt out of SMS communications at any time by replying:
- STOP
- UNSUBSCRIBE
- CANCEL
After opting out, you may still receive transactional messages related to active appointments or services.
4. GoHighLevel CRM & Marketing Platform
LUXE Auto Spa Detailing uses GoHighLevel as our customer relationship management (CRM), marketing automation, and communication platform.
Your information may be securely stored and processed through GoHighLevel for purposes including:
- Appointment scheduling
- Customer communication
- SMS and email marketing
- Workflow automations
- Customer database management
We take reasonable measures to ensure your data is handled securely through trusted third-party service providers.
5. We Do Not Sell Your Information
LUXE Auto Spa Detailing does not sell, rent, trade, or share your personal information with third parties for their marketing purposes.
Your information is used solely for operating our business, providing services, and communicating with you regarding our services and promotions.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your information, no electronic transmission or storage system can be guaranteed to be 100% secure.
7. Cookies & Tracking Technologies
Our website may use cookies and analytics tools to:
- Improve website performance
- Analyze visitor behavior
- Personalize user experience
- Track marketing campaign performance
You may disable cookies through your browser settings.
8. Third-Party Services
We may use trusted third-party providers for:
- Payment processing
- Website hosting
- CRM and marketing services
- Analytics tools
- Advertising platforms
These providers may have access to limited information necessary to perform their services but are not authorized to use your information for unrelated purposes.
9. Your Rights & Choices
You may:
- Request access to your personal information
- Request corrections to your information
- Request deletion of your information
- Opt out of marketing communications
To make a request, contact us using the information below.
10. Children’s Privacy
Our services are not directed toward individuals under the age of 13, and we do not knowingly collect personal information from children.
11. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Updates will be posted on this page with the revised effective date.
12. Contact Information
LUXE Auto Spa Detailing
Apopka, Florida
Phone: (Insert Business Phone Number)
Email: (Insert Business Email Address)
If you have any questions regarding this Privacy Policy or your personal information, please contact us directly.